Download the MSI file that was used for installation - you will need the password contained in your MSI to perform an uninstall the software


Copy the files into a folder called traps within your shared apps folder


Create a Batch file to perform the silent uninstall - you will need one or x86 and one for x64



:: To UNINSTALL Traps Agent on 64-bit Windows OS from a command line and using quiet mode (/qn)

@ECHO OFF

mkdir c:\tmps

xcopy /Y \\192.168.200.60\apps\traps\Traps_x64_4.0.2.26106.msi c:\tmps

msiexec /qn /x c:\tmps\Traps_x64_4.0.2.26106.msi UNINSTALL_PASSWORD="palo@lt0"

cd\

rd c:\tmps /S /Q

exit




Save the batch file in the traps folder


Traps Parameters can be found at 

https://www.paloaltonetworks.com/documentation/32/endpoint/endpoint-admin-guide/set-up-the-traps-infrastructure/install-traps-components-using-msiexec


For a full list of Msiexec parameters, see https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/msiexec.mspx



Create a Third Party template to run the batch file - you will need one or x86 and one for x64