Self Service Portal
The self service portal is for non IT staff to report issues to the Help Desk
The self service portal can be customized so all text can be modified by IT so it can be presented in terms that the end user would understand
The url to access the Self Service Portal http://servername/selfservice/index.aspx
The example below is where the server running Site Manager is called syamappliance3 and using Port 80
The Self Service portal is mobile friendly and can be easily accessed via a mobile device.