System Requirements

To successfully install, configure and use SyAM Management Utilities you will need a system that meets the following requirements.

Operating System

  • Windows 2008 Server  /  2008R2
  • Windows 2012 Server  /  2012R2
  • Windows 7 Professional / Enterprise
  • Windows 8.1 Professional / Enterprise

Hardware

  • 4GB Memory (Recommended 8GB or above)
  • 100GB Disk Space
  • Ethernet Adapter  - Static IP on Local Area Network (LAN)

Database Server

Management Utilities uses Microsoft SQL or SQL Express 2008R2 or 2012 as its database engine

Please Note

  • IIS and SQL / SQL Express must be installed and configured before installing Management Utilities.
  • You must be logged in as a Domain Administrator when installing SQL/ SQL Express
  • If installing on a non-Windows Domain you must be logged in as an Administrator


Locale and Language

The language chosen during the Management Utilities installation must be the default language for the locale setting of the system on which Management Utilities is being installed.

Web Server

Management Utilities uses Internet Information Server 7 or 8 as its web server.  


You can define the Web Server port numbers for Management Utilities during installation. The default ports used are 80 and 443.


Please Note that no other web sites can be using the ports you wish to use for Management Utilities. When installing IIS for the first time, a Default Web Site is created using ports 80 and 443. If this is not in use it should be removed before installing Management Utilities. To remove the Default Web Site go to Programs - Control Panel - Administrative Tools - IIS Manager, choose the Default Web Site, click the right mouse button and choose Remove.

Windows Firewall on Server

If Windows Firewall is enabled, set exceptions for World Wide Web Server (HTTP) and Secure World Wide Web Server (HTTPS), or open ports 80 and 443 in the Windows Firewall. If you specify non-default ports when installing SyAM Management Utilities, the exceptions or port settings must correspond to those ports. For example, if Management Utilities is configured to use port 55 for HTTP and 555 for HTTPS, use the netsh command as follows:


netsh advfirewall firewall add rule name=”SyAM-Open-Port-55” dir=in action=allow protocol=TCP localport=55

netsh advfirewall firewall add rule name=”SyAM-Open-Port-555” dir=in action=allow protocol=TCP localport=555

Database Instance Name

When installing the Management Utility you will need to enter the database instance name. The default for SQL Express is “.\SQLEXPRESS”; the default for Full SQL Server is “.\” and NOT “.\MSSQLSERVER”.

 

If you are installing using the non-default instance name, enter the instance name you have given your SQL Server.

SQL 2008 / SQL 2008R2 Express Setup

When installing SQL Express choose all default options except

  • Choose Mixed Mode
  • Add the Current User to the list of SQL Server Administrators

SQL Server 2012 / SQL 2012 Express

When installing SQL Express choose all default options except

  • Choose Mixed Mode
  • Add the Current User and an additional user called System to the list of SQL Server Administrators

User

The user installing Management Utilities must have administrative rights on the system Management Utilities is to be installed on and must also be a SQL Administrator. The first user to log into the Management Utilities will be created as the administrator and primary username. Additional users can be set up by this user for accessing Management Utilities. The credentials specified for client and software deployment through Management Utilities must also refer to a SQL Administrator. SQL users can be added through the Administration Settings area of Management Utilities.


Target Client Requirements

The following changes need to be made from the default operating system configuration in order to be able to successfully audit and deploy to target systems.

  • Windows XP
    • Simple file sharing must be disabled
    • Windows Firewall configuration
      • Option 1: Windows Firewall disabled
      • Option 2: Windows Firewall enabled, with exception added for File and Printer Sharing
  • Windows 7, Windows 8:
    • Windows Firewall configuration
      • Option 1: Windows Firewall disabled
      • Option 2: Windows Firewall enabled, with exceptions
        • Features allowed
          • Core Networking
          • File and Printer Sharing
          • Network Discovery
          • Remote Assistance
          • Remote Desktop
          • Netlogon Service
        • Inbound ports opened
          • 3894 (UDP, TCP) for SyAM Agent
          • 3895 (UDP, TCP) for SyAM Health Updates
          • 5800 (TCP) for SyAM Remote Console
          • 5900 (TCP) for SyAM Remote Console
    • If using the Administrator logon the account must be enabled; it is disabled by default
    • User Account Control (UAC) configuration
  • Macintosh OSX:
    • In System Preferences – Network – Sharing, enable File Sharing, Remote Login, and Remote Management
    • Create user account with name and password common to all Mac client machines


Network Shares

Network shared directories are used for deployment of SyAM System Client, third party applications, and Windows updates. The same credentials used to access client machines must be valid for the network shares. The shares may be located on the Management Utilities server, but this is not required except for Macintosh client deployment where the deployment template must refer to a local directory. Default path names for applications and for Windows patches are specified on the Administration Settings page of Management Utility. All users should have read and write permissions, as follows:

  • Administrator: Read/Write
  • Administrators: Owner
  • Domain Users: Read/Write
  • Everyone: Read/Write


IIS 8 Setup – Windows Server 2012 / 2012R

Server Manager - Add Server Roles

  • check Application Server, then click Next
  • check all three boxes
  • add features - .NET Framework 3.5 Features
  • click Next (twice)
  • check Web Server (IIS) Support
  • click Add Features, then click Next
  • check: Web Server Role
    • Common HTTP Features
      • Default Document
      • Directory Browsing
      • HTTP Errors
      • Static Content
      • HTTP Redirection
    • Health and Diagnostics
      • HTTP Logging
      • Logging Tools
      • Request Monitor
    • Performance (all options checked)
    • Security
      • Request Filtering
      • Basic Authentication
      • Digest Authentication
      • IP and Domain Restrictions
      • URL Authorization
      • Windows Authentication
    • Application Development (all options checked)
    • Management Tools
      • IIS Management Console
      • IIS 6 Management Compatibility (all options checked)
      • IIS Management Scripts and Tools
      • Management Service
  • add features when prompted
  • click Next (Please note that when you choose to install .NET 3.5 features you must specify the other source path. Example for specifying from the DVD-ROM: D:\sources\sxs)
  • click Install

IIS 8 Setup – Windows 8 Professional / Enterprise

From Control Panel – Turn Windows Features On

  • .NET Framework 3.5 (All options checked)
  • Internet Information Services
    • Web Management Tools Server (All options checked)
    • World Wide Web Services
      • Application Development Features (All options checked)
      • Common HTTP Features
        • Default Document
        • Directory Browsing
        • HTTP Errors
        • HTTP Redirection
        • Static Content
      • Health and Diagnostics
        • HTTP Logging
        • Request Monitor
      • Performance Features
        • Static Content Compression
      • Security
        • Request Filtering
        • Windows Authentication
    • Microsoft .NET Framework 3.5.1 (All options checked)

IIS 7 Setup – Windows 7 Professional / Enterprise

From Control Panel – Add/Remove Programs choose Add New Windows Features

  • Internet Information Services
  • Web Management Tools Server (all options checked)
  • World Wide Web Services
    • Application Development Features (All options checked)
    • Common HTTP Features
      • Default Document
      • Directory Browsing
      • HTTP Errors
      • HTTP Redirection
      • Static Content
    • Health and Diagnostics
      • HTTP Logging
      • Request Monitor
    • Performance Features
      • Static Content Compression
    • Security
      • Request Filtering
      • Windows Authentication
    • Microsoft .NET Framework 3.5.1 (All options checked)


IIS 7 Setup – Windows Server 2008R2

Select Server Roles and make sure the following are checked off

  • Application Server
  • Web Server (IIS)
    • Common HTTP Features (All options checked)
    • Application Development
      • ASP.NET
      • .NET Extensibility
      • ISAPI Extensions
      • ISAPI Filters
    • Health and Diagnostics
      • HTTP Logging
      • Logging Tools
      • Request Monitor
      • Tracing
    • Security
      • Basic Authentication
      • Windows Authentication
      • Digest Authentication
      • URL Authorization
      • Request Filtering
      • IP and Domain Restrictions
    • Performance (All options checked)
    • Management Tools (All options checked)