Using a web browser on your desktop or mobile device open up the URL to the Self Service Portal


http://servername/selfservice.aspx



Enter the username and password used to authenticate the user on the Windows Domain





**Please Note** Your Username must be in an approved user group for accessing the Self Service Portal (See  Restricting Users and Locations for Self Service)




If this is your first time you will be presented the settings page - you can modify the Start Page for future logins





Before you can create a ticket you must choose a site and location