Ticketing Dashboard
Ticketing Dashboard
The ticketing dashboard provides the user a summary of tickets that relate to them.
The header bar provides quick access to functions available to that user
**PLEASE NOTE that the header bar is controlled by the user group and all options may not be available to all users
Show Filter Options |
|
Create a New Ticket |
|
Close Selected Ticket(s) |
|
Export Ticket Results to a CSV file |
|
Re Assign Select Ticket(s) to one or multiple assignee's |
|
Delete Selected Tickets |
|
Customize the Dashboard Settings, columns, default filter, etc |
|
Merge Tickets |
|
Print Ticket Dashboard |
|
Search Ticket Summary, Ticket Comments, ID, customer name |